FREQUENTLY ASKED QUESTIONS


Q: What is included in the $1,500+GST price?

For $1,500+GST, you’ll get exclusive hire of our Prestige Party Bus for 3 hours, complete with a professional driver to take care of the journey while you focus on enjoying the experience. We’ll take you anywhere within an 80km radius of Port Macquarie, with the itinerary fully customised to suit your plans. Whether it’s bar-hopping, scenic stops, or a single destination, we’ll work with you to ensure everything runs smoothly.

Q: How do I book the bus?

You can book by visiting our website at partybusportmacquarie.com.au, filling out the booking enquiry form, or contacting us directly at 0489 070 040.

Q: Can I bring my own alcohol?

Yes, passengers of legal drinking age (18+) are welcome to bring their own alcohol. We promote responsible drinking and don’t allow glass containers on the bus.

Q: Do you provide a driver?

Yes, all bookings include a professional driver to ensure you can sit back, relax, and enjoy your event safely.

Q: Can we customise our itinerary?

Absolutely! Within your 3-hour window and 80km radius, we’ll work with you to plan stops, destinations, or scenic routes to fit your event.

Q: What type of events is the bus suitable for?

Our bus is perfect for birthdays, hen's/buck's parties, weddings, work functions, school formals, or just a fun night out.

Q: Is there a minimum or maximum number of passengers?

The $1500+GST package is designed for a minimum of 20 passengers. Additional passengers are allowed at $55 per person, subject to a maximum capacity of 35 people.

Q: Do you do giveaways or competitions?

Yes, we occasionally run giveaways and competitions where you can win discounts, free hours, or even an exclusive party bus experience! Follow us on Facebook and Instagram to stay updated on our latest offers and promotions. Keep an eye out—you don’t want to miss out on the fun!

Q: What features does the bus have?

Our Prestige Party Bus is packed with features to create the ultimate party atmosphere. These include:

  • State-of-the-Art Sound System: Connect your device or use our Spotify-linked iPad to play your favorite music.

  • Themed LED Lighting: Vibrant lights to set the perfect party vibe.

  • Luxury Lounge Seating: Comfortable seating designed for relaxation and socialising.

  • 2 Dance Poles: For those looking to add an extra element of fun to their event.

  • 2 Fridge/Freezers: To keep your drinks chilled throughout the journey.

  • LED Cup Holders: Conveniently placed to keep your drinks secure.

  • Phone Charging Points: Keep your devices powered up during the party.

  • TV with USB Input: Perfect for slideshows, videos, or any special content you'd like to share.

  • CCTV Surveillance: For added safety and peace of mind.

  • Seatbelts: Fitted for all passengers to ensure your safety during the ride.


Our goal is to ensure the bus is more than just transportation—it’s a party on wheels! Let us know if you have any specific requests to make your experience even better.

Q: Are you available for bookings during the week and weekends?

Yes, we’re available for bookings both during the week and on weekends. Whether it’s a midweek celebration, a weekend party, or a special event, we’ll work with you to accommodate your preferred date and time. Our bookings calendar can fill up quickly, so we recommend booking ASAP to secure your spot! Let us know your desired date, and we’ll confirm our availability for you.

Q: Do I need to pay a security bond, and is it refundable?

Yes, we require a $1,000 security bond for all bookings. This is held on your credit card and is fully refundable within 24 hours after your event, provided there’s no damage to the bus, no excessive mess requiring additional cleaning, and no extra charges incurred (e.g., overtime or additional passengers). The bond ensures we can maintain the highest standards for all our customers.

Q: Can the party bus make additional stops?

Yes, you can include additional stops during your booking. However, this is subject to the driver’s approval and must fit within your 3-hour booking window or any extended time you’ve arranged. Additional stops that increase the distance or time may incur extra charges. If you’re planning multiple stops, we recommend discussing your itinerary in advance to ensure a smooth and enjoyable experience.

Q: What is the policy for passengers causing disruptive behaviour?

We prioritise the safety and enjoyment of all passengers and staff on board. Disruptive behaviour, such as excessive intoxication, aggression, abuse, or reckless actions (e.g., standing or dancing while the bus is in motion, damaging property, or throwing objects), will not be tolerated.

The driver has the authority to take necessary action, which may include issuing a warning, stopping the bus, removing disruptive passengers, or terminating the trip altogether if the behaviour compromises safety. In such cases, no refunds will be provided, and the person who booked the bus will be responsible for any damages caused.

Q: Are we able to hire the buses without a driver and drive it ourselves?

No, our buses are only available for hire with one of our professional drivers. This ensures the safety of all passengers and the bus, as well as compliance with insurance and licensing requirements. Our drivers are experienced and handle all the logistics, so you can relax and focus on enjoying your event.

Q: Are there toilets on the bus?

No, our party bus does not have an onboard toilet. We recommend planning your itinerary to include stops at venues or locations with restroom facilities to ensure everyone's comfort during the journey.

Q: Can we bring our own food on the bus?

Yes, you’re welcome to bring your own food on the bus! We just ask that you avoid items that might create a mess or require significant cleanup. Please ensure any food is easy to manage and won’t disrupt the party atmosphere. Let us know if you have specific needs, and we’ll do our best to accommodate!

Q: Can you provide food for us?

Yes, we offer catering services to make your experience even more convenient! Whether you’re looking for light snacks, finger foods, or something more substantial, we can provide tailored options to suit your event. Let us know your preferences, and we’ll work with you to create the perfect catering package for your group.

1. Offensive and Disorderly Behaviour

  • Offensive, aggressive, or disorderly behaviour toward the driver, staff members, or guests will not be tolerated. This will result in immediate termination of the service without a refund.

  • Appropriate conduct will be outlined by PPB Tours staff members upon arrival.

2. Alcohol and Drugs

  • Alcohol will not be sold on the bus, but you are welcome to bring your own.

  • Underage drinking is strictly prohibited.

  • We reserve the right to refuse entry to anyone who is heavily intoxicated or under the influence of drugs. If necessary, we will remove intoxicated individuals and place them in a taxi at their own expense.

  • The possession or use of illicit drugs is strictly prohibited on the bus.

  • We reserve the right to terminate the service if any drug or alcohol-related issues arise.

3. Smoking

  • Smoking, including electronic cigarettes and vapes, is not permitted on board.

4. Weapons and Sharp Objects

  • Weapons or sharp objects are not allowed on board for the safety of all passengers.

5. Conduct and Safety

  • Passengers must remain seated while the bus is in motion. Seatbelt use is mandatory where provided.

  • The bus is fitted with CCTV surveillance cameras for insurance and legal purposes. We reserve the right to review footage in case of damage or injury.

  • Violence or dangerous behaviour will result in immediate removal from the bus, and the police will be contacted. The service will terminate without exception, and no refunds will be given.

6. Damages and Cleaning Fees

  • Passengers are responsible for any damage caused to the bus. Deliberate or malicious damage to equipment or fittings will be quoted and charged for repair or replacement.

  • A minimum fee of $1000 will be charged for seat damage and deducted from the bond. If repairs exceed this amount, an additional invoice will be issued.

  • A $500 fee will be applied for any instances of vomiting, urination, or defecation on the bus.

  • A $200 cleaning fee will be applied for excessive drink spillage or removal of chewing gum.

7. Personal Items and Liability

  • We are not responsible for the loss or damage of personal items.

  • We are not liable for injuries incurred due to careless or inappropriate behaviour on the bus.

  • We are not responsible for unforeseen traffic or street access conditions that cause delays in arrival or service.

8. Booking, Cancellation, and Refund Policies

  • A non-refundable deposit of $500 is required at the time of booking.

  • The full payment must be made 1 week before the event. The event will not proceed if the balance is unpaid.

  • Cancellations made with less than 7 days’ notice will incur a charge of 50% of the total cost. Cancellations made with less than 48 hours’ notice will incur the full cost.

  • Rescheduling may be permitted with more than 14 days’ notice, subject to availability within the next 6 months.

  • In the event that the bus breaks down, 80% of the payment will be refunded, or the event can be rescheduled.

9. Bond and Refunds

  • A bond of $1000 will be held on a credit card and refunded 24 hours after the event if no damage or misplacements have occurred.

10. Event Documentation

  • Photos and videos taken during your event may be published on our website and social media. Please advise us prior to or during the event, or within the following week if you do not wish for these to be shared.

11. Additional Terms

  • The pickup location must be suitable for a 9-metre bus to access.

  • Additional guests will not be permitted once the service has commenced.

  • Entry to venues is at the discretion of venue staff and is subject to normal entry requirements.

By booking with Prestige Party Buses, you agree to abide by these terms and conditions. We look forward to making your event both safe and memorable!

Punchy H1 Page Title

This brief sentence really drives home why you would want to visit this club! What is your point of difference? What are the benefits of membership?

Expanding on the intro text above, here is your change to really sell your club experience and ability to provide fantastic incentives to your members and guests. In all of the into text (H1, sub title and paragraph) be sure to include the keywords relating to your business that you want to show up for in Google and other search engines. Finally, add some kind of call to action here. e.g Restaurant dining in (your location)!

Book Your Next Party Bus Experience!

Looking to create your own unforgettable celebration? Whether it’s an engagement, a hen’s night, or a special birthday, Prestige Party Buses has you covered. We’ll work with you to customise your event, ensuring you and your guests have the time of your lives. Contact us today to book your Port Macquarie Party Bus experience!

Get in touch

If you have a question and would prefer to speak directly to our team, we would love to hear from you.

  • 0489 070 040

  • Innes Lake, Innes Lake NSW 2444

  • By Appointment

Follow Us

Discover Port Macquarie’s ultimate party bus experience with Prestige Party Buses. Perfect for any celebration, our luxury buses offer comfort, safety, and 22 customisable party options. Book your unforgettable journey today!

Contact Us

  • 0489 070 040

  • Innes Lake, Innes Lake NSW 2444

  • By Appointment

© Copyright 2025. Prestige Party Buses Port Macquarie. All rights reserved.